Alberta Flood Relief Resources

The following is a list of flood recovery resources available for nonprofits, businesses and individuals. Priority listing has been given to long-term recovery funding and programs, as well as donated legal, insurance and health and wellness services.

UPDATES:

January 28, 2014 - Nonprofit/Voluntary Sector Special Flood Recovery Program
Alberta Culture announced today a 2-year commitment to provide an additional $4 M in funding for flood-impacted nonprofits and arts groups through the CIP and CFEP programs. This funding uses the existing CIP/CFEP guidelines and applications. This special funding is intended to address costs associated with flood impacts not covered by insurance or the Disaster Recovery Program. Costs may be associated with damage to infrastructure, relocation expenses, an increase in operational costs or an increase in demand for programs and services from clientele who experienced significant loss or trauma as a result of the floods.

 

The Calgary Foundation’s Flood Rebuilding Fund is now accepting applications from charitable organizations in Calgary and area. Flood Rebuilding Fund Grants support qualified donees in all parts of the charitable sector. To determine whether your organization is a qualified donee, visit the Canada Revenue Agency’s websiteApplication Deadline: October 25, 2013 at 4:00 p.m. Download the guidelines and application forms at: http://thecalgaryfoundation.org/initiatives/flood-rebuilding-fund

 

Flood Relief Financial Support for Nonprofits/Small Businesses/Artists

Alberta Disaster Recovery Programs
Disaster recovery programs offer financial help to those who have property that was damaged as the result of a disaster. The intent of the program is to help return essential property to its basic function. It does not provide financial assistance for items that can be covered by another means, such as insurance.

Recovery funds for nonprofits/institutions and condo associations
http://alberta.ca/albertacode/images/DRP-manual-nonprofit.pdf

Recovery funds for small businesses /landlords
http://alberta.ca/albertacode/images/DRP-manual-business.pdf

Recovery funds for agricultural operations
http://alberta.ca/albertacode/images/DRP-manual-agriculture.pdf

Hand-Up Plan: Alberta Flood Recovery Loan Guarantee Program and Interest Rebate Program
The Hand-up Plan provides immediate financial assistance for eligible small businesses, agricultural producers and not-for-profit organizations severely impacted by the June 2013 floods in southern Alberta and the Regional Municipality of Wood Buffalo. Government is working to provide low-interest loans partially guaranteed by the province as well as interest rebates to affected organizations. Applications are being accepted now until December 31, 2013.
http://www.afsc.ca/Default.aspx?cid=3240&lang=1

Small Business Rebuilding Program
Businesses with 21 to 50 full time employees (FTE) are eligible for funding through this program. It complements the DRP and Hand-Up programs.
http://alberta.ca/Small-Business-Rebuilding-Program.cfm

Canadian Red Cross Recovery Assistance
Canadian Red Cross are providing support through a community grant process, collaborating and coordinating with other community groups to address special urgent needs such as: funding food banks; supporting homeless shelters for youth; assisting community centres that are operating for the relief effort; and identifying opportunities and implementing strategies to incorporate other Red Cross programs into the response effort such as Violence, Bullying and Abuse Prevention programs, Health Equipment Loan programs and First Aid. If your clients are in need of additional services, have them contact the Red Cross Recovery Assistance Line for a confidential needs assessment at 1-866-696-6484.

Economic Development Alliance of Southeast Alberta (EDA)
Offering small businesses and agricultural operation assistance in applying for the Disaster Recovery Program (DRP) administered by the Alberta Emergency Management Agency (AEMA). The business team encourages companies to contact them through their toll-free number: (877) 787-7780 or by email: info@edalliance.ca with any questions or concerns.

AFSC Alberta Flood Recovery Loan Program
AFSC will provide an alternate, consistent and reasonable source of loan capital to those viable Alberta businesses that were directly affected by the June 2013 floods to recover, rebuild and re-establish their business operations.http://www.afsc.ca/Default.aspx?cid=3-3240-3245

Industry Canada - Government of Canada
Offers a loan guarantee program to secure small business loans against inadvertent non-compliance with payment terms for a range of reasons, including disasters.
http://www.ic.gc.ca/eic/site/csbfp-pfpec.nsf/eng/h_la02855.html

Service Canada Work Sharing Program - Government of Canada
Work-Sharing (WS) is an adjustment program designed to help employers and employees avoid layoffs when there is a temporary reduction in the normal level of business activity that is beyond the control of the employer. The measure provides income support to employees eligible for Employment Insurance benefits who work a temporarily reduced work week while their employer recovers. 1-866-891-5319 (TTY: 1-800-926-9105).

Canadian Heritage Museums Assistance Program
Open to all incorporated non-profit Canadian museums, eligible activities include moving at-risk collections by professional staff and temporary storage expenses.
http://www.pch.gc.ca/eng/1268597502197/1268597587817

Elephant Artist Relief: Individual Artist Fund
Elephant Fund can provide assistance to a visual artist residing in Calgary or surrounding area who is in urgent need due to an unforeseen medical emergency or other catastrophic event.
http://www.elephantartistrelief.com/?page_id=621

The Actors Fund of Canada
Provides emergency financial aid to assist cultural workers in recovering from an illness, injury or other circumstances causing severe economic and personal hardship.
http://www.actorsfund.ca/apply-for-assistance

Alberta Historical Resources Foundation (AHRF)
The Heritage Preservation Partnership Program has extended the deadline for applications to September 30, for those affected directly by the floods.
http://culture.alberta.ca/ahrf/preservationpartnershipprogram.aspx

Calgary Arts Development - Alberta Arts Rebuild
Applications to the Alberta Arts Flood Rebuild Fund are now open to both individuals and organizations affected by the 2013 Alberta floods. This program is intended to provide relief funding to cover short- to mid-term needs, namely unrecoverable costs, restoration costs and unrealized revenues. Please note that this round of funding is not meant to address restoration or repair costs related to venue, residence, office or studio. The deadline for applications is September 9, 2013, with notifications emailed to applicants on September 23, 2013.
Application information: http://albertaartsrebuild.ca/blogs/news/applicationsopenalbertaartsfloodrebuildfund
Info session dates: http://albertaartsrebuild.ca/blogs/news/informationsessionsalbertaartsrebuildfund

 

Flood Relief Services for Nonprofits/Small Businesses/Artists

Pro Bono Law Alberta: Southern Alberta Flood Legal Help
An online directory of  legal assistance resources. Also offers free public legal information sessions for those affected by the flood. The next session is Wednesday, August 7, 2013 at Bowness Community Association.
http://www.pbla.ca/events/item.4592-Southern_Alberta_Flood_Legal_Help

Insurance Bureau of Canada
Offering step-by-step information on filing insurance claims.
http://www.ibc.ca/en/Media_Centre/News_Releases/2013/Filing_an_insurance_claim_what_Alberta_flood_victims_need_to_know.asp

Haskayne School of Business Flood Insurance 101
Haskayne senior staff and alumni are offering free advice through their online discussion board
http://haskayne.ucalgary.ca/flood-insurance-101

Canadian Federation of Independent Business
CFIB has experienced Business Resource counsellors who can connect you with government programs and other resources that you may need.
http://www.cfib-fcei.ca/english/article/5243-business-affected-by-flooding-in-alberta.html

International Economic Development Council (IEDC)
Web portal contains valuable resources and best practice information for public and private stakeholders seeking to rebuild their local economies after a disaster.
http://restoreyoureconomy.org/

Canadian Home Builder's Association
List of member organizations for home maintenance, appliances, building materials, concrete repair and restoration, construction management, electrical trades, equipment rentals, flooring and carpets, heating and ventilation, landscaping, painting trades and supplies, plumbing trades and supplies, and renovations.

Tech Squad
Offering free in-shop assessments on all water damaged computers. Also has a partner CBL Data Recovery that can recover data from water damaged hard drives. Phone 403-276-8324.

Pro Data Recovery, Inc.
Offering flood victims a 50% discount along with free diagnosis and estimate, to recover any computer data from hard drives damaged in the floods.
http://www.prodatarecovery.ca/

The Unicorn Solutions
Offering assistance fixing your PC, printer, resetting your POS, resetting your security camera or security system or setup your entire network, free of cost, with no obligation. Contact Harry at 403-400-5671.

Trends Mobile & Web Solutions
Offering free website updates to small businesses affected by the floods. For those small or home-based businesses that don’t have a website, Trends is offering to create a fully mobile “FindMe” website at no cost to help rebuild a customer base more rapidly. Contact Cynthia at 403-808-3413.

Canadian Federation of Independent Business
CFIB has experienced Business Resource counsellors who can help your business through this difficult time, by connecting you with government programs and other resources that you may need. Businesses, whether CFIB members or not, can review the resources on the website at http://www.cfib-fcei.ca/english/article/5243-business-affected-by-flooding-in-alberta.html , call at 403-444-9290 (toll free 1 888 234-2232), or email at msalb@cfib.ca.

Navajo Metals
Offering to community associations in need by providing free Bin Services for any metal material needing to be hauled away. Contact Garret Ellams (403) 304-9432.

Alberta Computers for Schools (ACFS)
Offering computers and laptops free of charge to community associations affected by the flood. Contact by phone at (780) 427-9002.

Cheque Print
The company is offering free cheque printing for those whose cheques were destroyed in flooding.
http://www.chequeprint.ca/flood.php

 

Flood Relief Financial Support for Individuals

Alberta Disaster Recovery Programs
Disaster recovery programs offer financial help to those who have property that was damaged as the result of a disaster. The intent of the programs is to help return essential property to its basic function. It does not provide financial assistance for items that can be covered by another means, such as insurance.

http://alberta.ca/albertacode/images/DRP-manual-home.pdf

Province of Alberta Flood Recovery Payments
Flood assistance payments (including pre-loaded debit cards) for Albertans who can't return to the place they live. Those who qualify receive $1,250 per adult and $500 per child to help pay for the costs of being away from home.
http://alberta.ca/preloaded-debit-card.cfm

Canadian Red Cross Recovery Assistance
Providing aid through clean up equipment, shelter, registration for distribution of provincial financial aid, quick cash grants, volunteers, both short and long term commitments. Contact the Red Cross Recovery Assistance Line for a confidential needs assessment at 1-866-696-6484

 

Flood Relief Services for Individuals

Pro Bono Law Alberta: Southern Alberta Flood Legal Help
An online directory of  legal assistance resources. Also offers free public legal information sessions for those affected by the flood. The next session is Wednesday, August 7, 2013 at Bowness Community Association.
http://www.pbla.ca/events/item.4592-Southern_Alberta_Flood_Legal_Help

Insurance Bureau of Canada
Offering step-by-step information for filing insurance claims.
http://www.ibc.ca/en/Media_Centre/News_Releases/2013/Filing_an_insurance_claim_what_Alberta_flood_victims_need_to_know.asp

Neighborlink Calgary
Providing post-flood relief supplies such as food, furniture, baby products, appliances, toilettries, etc. Call the HelpLine at 403-209-1930

Tax(ad)Vise
Assistance with lost tax paperwork for free. Contact Veronica at 403-980-7386.

Centre for Public Legal Education in Alberta
An informational pamphlet for landlords and tenants.
http://pub.cplea.ca/sites/default/files/publications/AfterTheFlood.pdf

Canadian Home Builder's Association
List of member organizations for home maintenance, appliances, building materials, concrete repair and restoration, construction management, electrical trades, equipment rentals, flooring and carpets, heating and ventilation, landscaping, painting trades and supplies, plumbing trades and supplies, and renovations.

City of Calgary - Parking
The City is providing special Parking Permits for RV street parking.
http://www.calgarycitynews.com/2013/08/special-parking-permits-for-rv-street.html

Calgary Horticultural Society
Hosting a Fall plant share, Saturday Sept 7th; information session and free plants to people affected by the flood. As well as gardening advice for flood recovery.
http://www.calhort.org/calgary-horticultural-society/resources/alberta-flood-2013.aspx

Brentwood Community Association
Offering to participate in the long term clean-up efforts. Contact Sue Drader by e-mail at suedrader@shaw.ca.

Oakridge Community Association
Offering to take children that were registered in summer day camps in affected communities. They have space for July and August. Parents can register their children for a day a week or a month. Contact Kelly at (403) 238-9322.

Garage Services by AndyL
The company is offering free minor garage door repairs. Call 403-402-2029 or go to www.andyl.ca.

Breathe Interior Design Solutions
The company is offering free assistance selecting finishes for homes damaged by flooding. Contact Carol at 403-863-5790.

ATLAS Infrared
ATLAS Infrared is offering five free infrared and moisture inspections for Calgary flood victims who need to confirm the presence of moisture in drywall and wood materials. They can perform instrument moisture readings into hidden cavities and use infrared to assess for moisture accumulation. Go to www.atlasenvirotech.ca, or call 403-554-6749.

Pete The Plumber Ltd.
The company is offering new hot water tank installations at discounted prices. Call 403-257-1766.

GSL City
The auto dealership is partnering up with City Wide Towing to pick up flood damaged vehicles for free, and store them at their dealership until insurance companies decide how to proceed with repairs. They are also offering discounted rates on parts and service work, and will waive the deductible for repairs. Call 403-265-7690.

Wheel Estate Rentals
The travel trailer rental site is linking up trailer owners with people who need a place to stay.
https://www.facebook.com/WheelEstateRentals?v=app_190322544333196

The Wedding Pavillion
The Wedding Pavillion is offering free wedding ceremonies to couples affected by flooding. Call 403-288-9558. Offer is available until Dec. 31, 2013.

Frocks Modern Brides
The bridal store is offering help to any brides or bridesmaids who have been affected by flooding. They are offering a gown swap from their stock of dresses up for donation. E-mail frockscalgary@gmail.com.

Reflections Weddings & Events
The event planning company is offering their services to help couples whose wedding plans have been derailed by the flooding. They will work with them to find a new venue at no charge, and have a whole team standing by.
http://reflectionsweddingsandevents.blogspot.ca/2013/06/need-to-relocate-your-wedding-due-to.html

Hunt & Gather
The graphic designers are offering free wedding invitations to couples affected by flooding.
https://www.facebook.com/Hgpaperie

Wishahmon Wedding Creations
The company is offering free consultations for brides affected by flooding, offering assistance with wedding planning, design, decor and wedding gowns.
http://wishahmon.blogspot.ca/2013/06/we-want-to-help-flooded-out-brides.html

Alberta Flood Photo Restoration
The company is offering their services free of charge, to those whose photos were damaged in the floods.
http://albertafloodphotorestoration.blogspot.ca/

TLaw Photography (and Bella Vous Makeup Artistry)
The photographer is offering a free session to any family who has lost family photos in the recent floods in Calgary. Bella Vous Makeup Artistry is also offering free hair and makeup during the session.
https://www.facebook.com/tlawphotography/posts/10151476588595334

Elizabeth’s Everlasting Photography
The company is offering a free photo shoot to families that have lost their photos in flooding. Call 403-836-9333 for more information.

Jayden Images
The photographers are offering free photo sessions to families who have lost their photos due to flooding. They have extended the offer to all emergency responders working to help flood victims. Contact them at 403-875-6593 or go to www.jaydenimages.com.

Michael Cudjoe Fine Art
The photographer is offering free photo sessions to those affected by the flood, and will work to get damaged wedding albums reprinted. Call 1-855-267-6067 ext. 200 or go to www.michaelcudjoe.com.

YYC Memories
A group of local photographers are providing free photo sessions for people affected by the flooding between Canmore and High River. Sign up at www.yycmemories.com.

Christina Parker Photography
The photographer is offering free sessions for flood victims, and is also helping to raise money. For each $100 one hour session booked, $50 will be given to flood relief efforts while the other $50 will go towards print credits for flood victims. Go to www.christinaparkerphotography.com for more details.

Cameo & Cufflinks
The bridal shop has extra bridesmaid dresses and grad gowns to donate to flood victims whose grad dresses were destroyed in the flood. They also have wedding dresses to donate, or will offering big discounts on other dresses.

Samaritan's Purse and ShineFM
The project aims to spread the love of Christ by helping vulnerable homeowners clean up and reclaim their homes. To donate or volunteer, visit www.samaritanspurse.ca.

City of Calgary
Until Sept. 2, all City landfills will accept flood-damaged waste at no charge. Starting Sept. 3rd, regular landfill rates will apply. Starting Sept. 3rd, Waste & Recycling Services trucks will return to normal waste collection in flood-affected neighbourhoods and will no longer provide special collection of flood-related garbage from front curbs.

 

Health, Wellness and Safety Information

Canadian Red Cross
A guide to flood recovery

Alberta Health Services
Support for Albertans Affected by Flood: Help in a Stressful Time
Helping Children or Teens Recover from a Disaster or Emergency
Mouldy Homes and Buildings
Cleaning the House After a Flood
Cistern Cleaning

Garden Safety After Flooding
Flood Clean-Up and Back Health
General Cleaning and Disinfecting of a Public Facility After a Flood

Canadian Mental Health Association
Coping With Floods in Your Community

Canada Housing and Mortgage Corporation
Asbestos Fact Sheet

Insight Psychological Inc.
Providing up to two free sessions of psychological services or counselling as well as significantly discounted counselling fees beyond the first sessions, for flood victims and first responders. Phone 403-252-1716 | Website

Fercho Psychological Services
The private practice of clinical psychologists is offering at least two free counselling sessions for anyone experiencing stress or loss due to flooding. They are located at 1921 5A Street S.W. call 403-245-3211 to set up an appointment.

Spectacular Eye Care Ltd.
Offering care for flood victims suffering from eye infections or eye injuries, as well as eye exams. Westbrook Location: 1620 37 Street S.W., 403-242-6777. Richmond Location: 230 5255 Richmond Road S.W., 403-240-3026. Call 587-892-3937 for emergency care.

 

Banking Aid/Assistance

Many banks and credit unions are providing extended credit, low interest loans, mortgage and loan deferrals and other supports to flood victims (organizations, businesses and individuals). Please check with your bank to see how they can assist you.

ATB Financial
Offering the following to personal banking customers: overdraft, MasterCard credit limit increases, payment deferrals, and investment redemptions. For business and Agriculture clients: loan deferrals and short-term loans (defer loan payments for up to 12 months, borrow up to $50,000 for six months, increase their credit limit, to a maximum of $50,000). For Corporate Financial Services clients: credit relief. For Investor Services clients: answers to your investing question.

BMO Bank of Montreal
BMO has boosted its credit available to businesses in Alberta in an effort to help with flood recovery efforts. An additional $1B has been made available to small and medium-sized Alberta businesses, on top of the $4B in loans that has been authorize.
http://www.bmo.com/home

Business Development Bank of Canada
BDC offers entrepreneurs flexible financing options on their commitments. For more information, contact your account manager, BDC Client Contact Centre at 1 877 232-2269 or send an email to info@bdc.ca.

Canadian Imperial Bank of Commerce (CIBC)
Offering help by deferring payments on mortgages, loans and credit card bills; re-amortizing mortgage payments to lower monthly costs; and crediting client accounts for any fees caused by overdrafts, insufficient funds, early withdrawals on term deposits or use of non-CIBC bank machines. Clients who may be experiencing a loss of income or other financial impact are encouraged to contact their CIBC Advisor or call 1-877-454-9030 to discuss their financial situation and get personalized advice.

Canadian Western Bank Group (CWB Group)
CWB Group is committed to helping clients that have been impacted by the flood and will be reviewing circumstances on a case-by-case basis. Contact Angela Saveraux at (780) 441-2257 or angela.saveraux@cwbank.com

First Calgary Financial
Financial relief assistance for 30-days from mortgage, car and personal loan payments, as well as interest payment forgiveness. Impacted members should contact the Member Flood Hotline (403.520.8144) or come into a branch to discuss their individual circumstances.

RBC Royal Bank
Providing short-term payment deferrals on mortgages, personal loans and credit cards. Small business clients will also be afforded special accommodation through their account managers. Clients who are impacted by the flooding may call 1-800-769-2511 (personal) 1-800-769-2520 (business) to find information on their local branch or discuss financial needs.

Scotiabank
Offering flexibility to affected customers through payment deferrals on loans, mortgages and credit cards, and fee reimbursement for unplanned transactions. Personal and Small Business customers who are affected by the flooding can call 1-800-472-6842. For Commercial Banking customers, please contact your Client Relationship Manager, or the Business Service Centre at 1-888-855-1234. For Creditor Insurance inquiries, please contact Insurance Canada Service Centre at 1-855-753-4272.

Servus Credit Union
Offering  instant overdraft protection, mortgage payment deferrals for up to 6 months (to start), 60 day deferral on any personal loan payment. Call the Member Contact Center at 1.877.378.8728 or contact your local branch.

TD Canada Trust
Offering payment deferrals on products like mortgages, personal loans, home equity lines of credit, small business loans, credit card payments and automotive loans, reversal of incurred fees from things like non-TD ATM fees, overdraft fees and return item fees, and withdrawal of GIC/term deposits without early withdrawal penalties. Call customer service at 1-866-222-3456.

 

Organizations Accepting Donations for Flood Relief

Many nonprofit organizations were impacted by the flood and require additional resources at this time. The following groups are working to identify organizations in need, directing funds towards immediate relief and long-term support.

The Calgary Foundation Flood Rebuilding Fund
Funds to support Calgary and area charities in long-term community rebuilding efforts – including charities in the hardest hit areas of High River, Canmore, and surrounding First Nation reserves. The Fund will support a wide-range of needs across the charitable sector.
http://www.thecalgaryfoundation.org

Canadian Red Cross Alberta Floods Fund
Canadian Red Cross teams are actively responding across the province to ensure that immediate needs are being met.  Cash donations are the most efficient way for you to translate your care and concern into immediate, meaningful help for those affected by this disaster.
http://www.redcross.ca/donate/donate-online/donate-to-the-alberta-floods

Calgary and Area United Way Emergency Community Support Fund
Gifts from corporations, community groups and individuals are allowing us the United Way to meet the needs of Calgarians who have been affected by the flood.
https://www.gifttool.com/donations/Donate?ID=1833&AID=888

Calgary Arts Development Authority
Alberta Arts Flood Rebuild funds will support artists and arts organizations from across southern Alberta as they recover from the devastating impacts of the flood. The funds will be administered by Calgary Arts Development, in conjunction with other community and government partners from across Alberta whose focus is on direct support of the arts
http://www.investyyc.com/projects/view/137

Place2Give
A Flood Relief Fund to assist in the clean-up efforts and any other flood relief efforts needed. Donors can designate their donations to a specific charity by clicking on that charity's donate button or select Place2Give Fund for our team to direct the donation to areas of greatest need.
http://www.place2give.com/CalgaryFlood.html